Frequently Asked Questions
What should I do in case of an emergency repair?
If you experience urgent issues like gas leaks, burst pipes, dangerous electrical faults, or a broken lock, contact our office immediately. If you cannot reach us, you may arrange a licensed tradesperson and notify us as soon as possible.
What makes ChristieRoberts Real Estate different?
At ChristieRoberts Real Estate, we’re a family-owned agency based in Gawler, committed to providing tenants with clear communication, transparency, and personalised support. Unlike larger agencies, we take the time to understand your individual needs, respond quickly to maintenance requests, and ensure your renting experience is smooth and stress-free. Our local knowledge of Adelaide’s northern suburbs means we can guide you with confidence and care throughout your tenancy.
How do I report a general maintenance issue?
Non-urgent repairs, such as leaking taps or broken fixtures, should be submitted via the PropertyMe tenant portal.
How often will routine property inspections take place?
We conduct inspections up to four times per year, as permitted under South Australian legislation. You’ll receive at least 7-28 days’ written notice before each inspection.
What should I do in case of an emergency repair?
If you experience urgent issues like gas leaks, burst pipes, dangerous electrical faults, or a broken lock, contact our office immediately. If you cannot reach us, you may arrange a licensed tradesperson and notify us as soon as possible.
What notice must I give to vacate the property?
If your lease is periodic, you must provide 21 days’ written notice. For a fixed-term lease, notice must be given in line with your lease end date—typically 28 days before expiry. Please submit your notice through the PropertyMe tenant portal.